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Candles are handcrafted in small batches. Please allow for 5 - 7 days for shipping. An email will be sent to you when items have been shipped. If you do not receive a tracking email, just email us at


Please pay close attention to your selections and review  thoroughly before checkout. Refunds offered on damaged/unused/unusable items only. Refunds are not available for used/burned products. Returns/Exchanges are offered when or if your item(s) is incorrect after checkout or on delivery. Returns/Exchanges are not available for burned/used products. Please email to request return, refunds and exchanges.  

Please purchase Route insurance with your order to be compensated for any items broken during delivery or upon arrival OR if a package is missing or stolen. If you do not purchase insurance, you will have to file a damage/missing claim with the shipping carrier.

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