Candles are handcrafted in small batches. Please allow for 5 - 7 days for shipping. An email will be sent to you when items have been shipped. If you do not receive a tracking email, just email us at email@example.com
Please pay close attention to your selections and review thoroughly before checkout. Refunds offered on damaged/unused/unusable items only. Refunds are not available for used/burned products. Returns/Exchanges are offered when or if your item(s) is incorrect after checkout or on delivery. Returns/Exchanges are not available for burned/used products. Please email firstname.lastname@example.org to request return, refunds and exchanges.
Please purchase Route insurance with your order to be compensated for any items broken during delivery or upon arrival OR if a package is missing or stolen. If you do not purchase insurance, you will have to file a damage/missing claim with the shipping carrier.