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Store Policy

Customer Care

LINGERS is a minimalist, eco friendly candle brand focused on providing a clean, quality product in support of black wellness. We are Black-owned, Women-led and LGBTQIA. Our candles are all natural, burn clean and holds a great scent. 10% of our proceeds are donated quarterly to a black-owned organization with a focus on wellness in the black community. 

Like what we're doing? Want to chat/or comment about our business? Get in touch with us at

Privacy & Safety



We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).




We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Square to online payments--you can read more about how Square uses your Personal Information here:  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


To cancel your order please email us at Unfortunately we cannot cancel orders that have been shipped. If your order has been shipped then you will need to request a return, send the products back to us and once we receive the returned items we will notify you and submit your refund. You will be responsible for shipping costs to return the items. You will be responsible for returning items undamaged (suggest you to repack with original shipping items) or a damage fee will be deducted from your refund. 


Thank You for considering wholesaling with us. All wholesale requests should follow these steps:

1. Create An Account via the Login button in the top right of our site. 

2. Email detailing your wholesale request via

3. If your request is approved, further instructions will be sent for you to access our wholesale shop. 

4. All requests has a 1 batch (24)candle min

5. Requests will be filled immediately upon payment completion

6. No Refunds once production begins. 

Payment Methods

Payment Methods

- Credit / Debit Cards secured through Square
- Offsite Payments via PayPal or Cash App (Note: PayPal currently does not accept payments for CBD products, please do not attempt to pay via PayPal for your order if it includes a CBD product. 

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